Working with people, especially those who report to you, is an area that makes many people either feel excited or nervous about. Those who get excited are probably people who like to feel in control and find it easy to work others.
Developing customer service skills has become something that many people overlook because we sometimes think it’s the easy part of doing business. In reality, developing your skills in this area is critical, especially if you are a small business. Many of the large companies can invest in fancy and expensive trainers while the smaller business has to learn the hard way. In fact, bad customer service costs businesses billions of dollars every year.
The first question you should ask yourself before starting any form of marketing for your business is: Would I be my own client?
I hope your answer is yes.
Who better to promote your business to than you!? Promoting your business is very important and it does not have to be expensive
Determining what price should be charged for your products or services is one of the biggest challenges business owners face.
There are many reasons why this is so challenging.